Privacy Policy
At Edinburgh Cab, we value your privacy and are committed to safeguarding the personal data we collect in connection with our services. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights concerning your personal information.
1. Information We Collect
We collect personal data to provide you with high-quality transportation services and a seamless booking experience. The information we may collect includes, but is not limited to:
- Personal Information: Name, phone number, email address, home address, and billing details.
- Booking Information: Details of past and current bookings, including dates, times, and pickup and drop-off locations.
- Technical Information: IP address, browser type, operating system, and other device-specific data for enhancing website functionality.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Fulfillment: To process bookings, ensure timely pickups, and provide necessary customer support.
- Communication: To contact you regarding your bookings, respond to inquiries, and send confirmations or updates.
- Service Improvement: Analyzing user data to understand usage patterns and improve our services and website functionality.
- Marketing: Occasionally, we may send promotional materials or offers based on your preferences. You can opt-out of marketing communications at any time.
3. Data Security and Retention
We prioritize the security of your data and implement robust security measures to protect it from unauthorized access, alteration, or destruction. We store personal data only as long as necessary to fulfill the services we provide, or as required by law.
4. Sharing of Information
We do not sell, lease, or share your personal data with third parties except in the following cases:
- Legal Compliance: If required by law, we may share information with law enforcement or regulatory bodies.
- Service Providers: We may share data with trusted third-party providers who assist in delivering our services, subject to strict confidentiality agreements.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent for marketing communications.
- Lodge a complaint with the appropriate data protection authority if you believe your data rights have been violated.
If you wish to exercise any of these rights, please contact us at info@edinburghcab.com.